Shipping and Returns

Shipping Options

We offer free 2-Day shipping on all orders. Most orders process & ship within 3-5 business days. However, given all orders are made-to-order, some orders may take up to 14 days before shipped. We will notify you once your order has shipped.

USA Domestic — Always Free 2-Day Shipping
Canada — $10 flat rate
South America —$25 flat rate
International (Europe) — $50 flat rate

Leather Belt Returns & Exchanges

We use full grain aniline dye on all of our French and Italian calf Leather goods. As a result, all natural markings, scales and imperfections are visible as expected— especially on our Exotic Skins. Images and colors of our belts in some cases may appear different on the website because the software and resolution used by the customer. All Bespoke belts are made to order for a custom fit.

All leather belts can be returned within 30 days of shipment for modification or exchange, except for promotional sale items and belts cut to customer specifications. A restocking fee of 10% will be applied to your order in the case we must resize the belt completely. Please make sure you call our office for a RA number authorization, customers are responsible for all return shipping cost. 

For other leather products such as iPad Cases, Wallets and Bags, we offer a 100% refund guarantee for returns within 15 days of purchase. We do not accept products that show signs of wear and tear.

Please ship all returns to:
Roger Ximenez, LLC
12605 SW 134 Ct, Suite 105
Miami, FL 33186