Most orders process within 1-5 business days. However, since all orders are made-to-order, some orders may take up to 14 days before shipped. We will notify you once your order has shipped.
We always offer free expedited shipping on all orders to any address in the continental U.S. (no PO boxes please). You will see this option available at checkout.
All bespoke leather belts are made to order for a custom fit. All leather belts can be returned within 30 days of shipment for modification or exchange only. A restocking fee of 10% will be applied to your order in the case we must resize the belt completely.
For other leather products such as iPad Cases, iPhone Cases, Wallets and Bags, we offer a 100% refund guarantee for returns within 30 days of purchase.
We do not accept products that show signs of wear and tear.
The belt is beautiful and the service is excellent!
I have 4 bespoke belts by Roger. They all are very nice, quality is great! I wanted a blue/Black belt but with a different buckle. I ordered this last belt, on sale, after I checked with customer service . With reference to the buckle change he indicated to 'just tell them”. I emailed the customer service rep regarding my order and the buckle request. I also added a note to my payment requesting a different buckle. So I got the right belt, wrong buckle.