Most orders process within 1-5 business days. However, since all orders are made-to-order, some orders may take up to 14 days before shipped. We will notify you once your order has shipped.
We always offer free expedited shipping on all orders to any address in the continental U.S. (no PO boxes please). You will see this option available at checkout.
All bespoke leather belts are made to order for a custom fit. All leather belts can be returned within 30 days of shipment for modification or exchange only. A restocking fee of 10% will be applied to your order in the case we must resize the belt completely.
For other leather products such as iPad Cases, iPhone Cases, Wallets and Bags, we offer a 100% refund guarantee for returns within 30 days of purchase.
We do not accept products that show signs of wear and tear.
I like the fact that they called me to verify my size to make sure I get the right size. Good customer service definitely, and good product!
Absolutely love this belt. I've got two Roger Ximenez belts now, an ostrich skin and this one and I couldn't be happier with them. I get so many compliments. Keep it up!
I have about 15 Ximenez belts now and they're all I wear.
Belt looks good in pictures but way nicer in-person. Rich texture and colors. Very luxury belt at a great price with fast shipping. I’m a real customer and this belt rocks. I have 3 so far.
From customer service to the product. First class