Most orders process within 1-5 business days. However, since all orders are made-to-order, some orders may take up to 14 days before shipped. We will notify you once your order has shipped.
We always offer free expedited shipping on all orders to any address in the continental U.S. (no PO boxes please). You will see this option available at checkout.
All bespoke leather belts are made to order for a custom fit. All leather belts can be returned within 30 days of shipment for modification or exchange only. A restocking fee of 10% will be applied to your order in the case we must resize the belt completely.
For other leather products such as iPad Cases, iPhone Cases, Wallets and Bags, we offer a 100% refund guarantee for returns within 30 days of purchase.
We do not accept products that show signs of wear and tear.
I cannot speak highly enough of the quality of these belts or the quality of service. Having ordered my belt on-line, my order did not quite match the dimensions of the last belt I bought a few years back.... so Candy calls me a few times just to walk me through all my options, checks with production to make sure they can provide the dimensions I need in the belt I really wanted. And, after all that hand holding, I'm sporting my second beautiful Roger Ximenez belt... but not my last!
Quality is second to none! Sizing is perfect and a great looking belt!
Great -- I keep coming back for more
This is by far my favorite looking belt!
I own two belts. I could not be happier. The quality is outstanding... real calf leather and beautiful craftsmanship. Fast (2 day delivery) and excellent communication.