We offer free expedited shipping on all domestic orders. Most orders process & ship within 3-5 business days. However, given all orders are made-to-order, some orders may take up to 14 days before shipped. We will notify you once your order has shipped.
USA Domestic — Always Free Expedited Shipping Canada — Free shipping on orders over $400. Otherwise variable depending on location. International — Free shipping on orders over $600. Otherwise variable depending on location.
Leather Belt Returns & Exchanges
We use full grain aniline dye on all of our French and Italian calf Leather goods. As a result, all natural markings, scales and imperfections are visible as expected— especially on all Exotic Skins. Images and colors of our belts in some cases may appear different on the website because of the software and resolution used by the customer.
All our belts are Bespoke made to customer specifications at the time the order is placed for a custom fit. Please make sure when placing the order, the correct size and color stitching are selected. Belts should be orderd 2 inches larger than your pant size. Once we have received your order there are no additional modifications allowed The belts can be returned within15 days of shipment for Exchage or in-house credit only.
A 15% fee of the original cost for the belts will be charged for any modifications needed. The modification must be of equal value of original purchase price or pay the difference in price of a higher belt item. All belts purchased on sale are final sale with no exceptions.
Please make sure you call our office for a RA number authorization; customers are responsible for all return shipping costs. Promotional sale items are Final.
For other leather products such as iPad Cases, Wallets and Bags, we offer a 100% refund guarantee for returns within 15 days of purchase. We do not accept products that show signs of wear and tear.
We highly recommend shipping any exchange order via UPS or Fedex.
Please ship all returns to: Roger Ximenez, LLC 12605 SW 134 Ct, Suite 105 Miami, FL 33186