Most orders process within 1-5 business days. However, since all orders are made-to-order, some orders may take up to 14 days before shipped. We will notify you once your order has shipped.
We always offer free expedited shipping on all orders to any address in the continental U.S. (no PO boxes please). You will see this option available at checkout.
All bespoke leather belts are made to order for a custom fit. All leather belts can be returned within 30 days of shipment for modification or exchange only. A restocking fee of 10% will be applied to your order in the case we must resize the belt completely.
For other leather products such as iPad Cases, iPhone Cases, Wallets and Bags, we offer a 100% refund guarantee for returns within 30 days of purchase.
We do not accept products that show signs of wear and tear.
Roger Ximenez's Customer Service is the Best I have ever experienced. Immediately after placing my order they called to verify the correct size, educating me on how to measure. They actually customized my belt sizing at no extra cost. I received my Black Mock Croc Belt three days after ordering and it exceeded my expectations. I have had numerous compliments each time I have worn my new belt. The quality is exceptional.
this is my third belt I ordered
As always, great belt and wonderful service.
I bought a gray and a black belt, for how much it was the paint of the gray belt didn't last as long as I would have hoped.
Great belt - High quality!